Shipping policy

Shipping Policy

Thank you for shopping with zenvor. This policy outlines our shipping practices.

Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destination We primarily ship to Slovakia. If you are located outside Slovakia, please contact us before placing an order to confirm availability.

Estimated Delivery Time Once dispatched, orders are estimated to arrive within 2 weeks. Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at zenvorcc@gmail.com and we will investigate with the carrier.